Welcome to Super Supplies Shop!

Super Supplies Shop LLC and/or its affiliates (“Super Supplies Shop”, "we”, “us”, “our”) are the services provider and operator of Super Supplies Shop. Super Supplies Shop refers to Super Supplies Shop.com, Super Supplies Shop Direct application and mobile website, and other services as described in the Super Supplies Shop Terms and Conditions (collectively, the “Services”). Super Supplies Shop values the protection of personal information and privacy of our users (“user” or “you”). When you use the Services, we may collect and access your personal information. This Privacy Policy is intended to inform you of how we collect, store, use, and share such information, as well as the ways we provide you to access, update, control, and protect such information.

Data Controller: Super Supplies Shop LLC is the controller of any personal information processed in connection with this Privacy Policy.

We encourage you to carefully read and review the privacy policies of any third parties you access prior to submitting any personal information.

We have chosen to use plain language to ensure that you fully understand this privacy policy and to make an educated decision on how to move forward. If you do not agree with this privacy policy, your request to use our Service will be revoked.

​

1. Our Commitment to Your Protection

Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used. To make this Privacy Policy easy to find, we make it available from our footer navigation that is found on every page of our website. When you register with Super Supplies Shop, we ask you for personal information. This information is used to process your orders, conduct account verifications, and communicate with you about the status of your orders. The email address you provide will be used to send you newsletters you automatically subscribe to during registration, as well as messages about special offers, promotional announcements, and customer satisfaction surveys. Occasionally, we will send our customers special offers and promotional information via postal mail, using the shipping address provided. If  you no longer want to receive the newsletters or other announcements, simply unsubscribe by clicking the unsubscribe links and following the page instructions.

2. The Information We Collect

We collect your personal information in order to provide and continually improve our products and services.

Information You Give Us

You choose to give us certain information when using the Services. This information includes, but is not limited to:

Account Registration Information: When you create an account with Super Supplies Shop, we may collect certain information about you, such as:

·          First and last name

·          Unique identifiers (such as username and password)

·          Phone number

·          Email address

Once you register, you will be able to review and change this information at any time just by logging in to your Super Supplies Shop account. It is your responsibility to ensure that your account details are kept up to date.

Payment and Purchase Information

If you make any purchases from Super Supplies Shop, we will need to process your payment and purchase information. The exact personal information collected and used will vary depending on the payment method. This information includes, but is not limited to:

·          Billing address

·          Credit or debit card information

·          Alternative payment information (Afterpay, Affirm)

After an order is placed, the order confirmation page will be used for tracking your order’s shipment, requesting a return/refund, or reviewing the order information. It is suggested to bookmark or save this page for future access. Please do not share your order confirmation page or any other page(s) regarding your order details such as the return and refund information, shipping details, etc. with any third party. If such a page is shared with a third party, the third party will have full access to your order’s information.

Other Information:

If you contact Super Supplies Shop’s Customer Care team, we do collect the information you give us during the interaction. All interactions are stored and recorded, and may be used to monitor customer satisfaction or for training purposes to ensure high-quality service.

When you register with Super Supplies Shop, through a third-party platforms  you are agreeing that your information may be shared from the platform to Super Supplies Shop. Information that may be shared with Super Supplies Shop through third-party registration includes but is not limited to customer identification, first and last name, email address, or phone number.

We may collect information about you from third-party services, such as advertising partners, data and analytics providers.

if your personal information is disclosed to the public by yourself, or appears in legal news reports, government information disclosure and/or other public channels, we may collect such information.

3. Information We Collect Automatically

We, or authorized third parties, automatically collect certain information from you when you use the Services, even if you do not have an account. This information includes, but is not limited to:

          Usage Information

We collect all information about your service usage activity. This includes, but is not limited to how often the Service is utilized (i.e. the month, day, and time you log in; features you have previously and are currently using, searching and clicking) and how you interact with other users of the Services (i.e. users you connect and interact with, the month, date and time of your exchanges, and number of messages you both send and receive).

 Device Information

We collect certain information about the device you use to access the Services, such as the unique device identifier, IP address, MAC address, user agent, mobile carrier, time zone settings, model of your device, the device system, system language, network type, device ID (including IMEI, Android ID or IDFA), your screen resolution and operating system, application and file names and types, audio settings and connected audio devices.

We may also collect information about your device to diagnose application performance, including battery life, load time, latency time, frame rate, or technical diagnostic information.

          Cookies and Cached Images and Files

Cookies are small text files that are stored on your device by us to ensure that the Service is running properly to be easily accessed and used. Cookies usually contain identifiers, site names, and a string of numbers and characters. Our websites, online services, interactive applications, email, and other services may use cookies and cached images and files. This information is generally treated as non-personal information as they do not contain any of your personally identifiable information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by the laws of the countries concerned. We follow the laws of the countries concerned.

​